Positions
Faller, Davis & Associates, Inc. is a leading provider of consulting services that enhance Florida’s infrastructure and environment. We value passion, respect, growth, hard work, and teamwork.
Traffic Management Center Dispatcher Operator – Orlando Area
The TMC Operator role is responsible for actively monitoring Florida’s Turnpike Roadway incidents and events impacting the 498-mile statewide toll road system. A TMC Operator aggressively detects incidents; provides timely, accurate traveler information to Florida’s Turnpike Enterprise customers. TMC coordinates with first responders on safe traffic incident management to comply with Florida’s Open Roads Policy goals and objectives.
Requirements:
- • Knowledge of major local roads
- • Experience in a call center, control center or dispatch center environment.
- • Ability to obtain and disseminate relevant information from a variety of resources including CCTV, scanners, field personnel, internet, two-way radio and customers.
- • Ability to work in a fast-pace, high-energy environment.
- • Ability to perform real-time activities, prioritize tasks and complete them within a defined period of time.
- • Ability to effectively utilize a two-way radio system.
- • Ability to read and interpret technical documents such as TMC rules, operating procedures or other traffic related documents.
- • Ability to communicate effectively with Turnpike employees.
- • Valid Florida Driver’s License
Please submit your resume with salary requirements to: corporate@fallerdavis.com
Faller, Davis & Associates is an Equal Opportunity Employer M/F/V/D, a Drug-Free Workplace, and an E-Verify Employer.
Visit us at www.fallerdavis.com and follow us on Facebook, LinkedIn, and Instagram.
